PRIVACY POLICY

Gianna Northen Interiors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address (if provided)
• Project details or information submitted through our inquiry forms

• Any information you choose to include in emails or messages sent to us

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• General geographic location
• Cookie and analytics information

2. How We Use Your Information
We use your information to:

• Respond to inquiries
• Schedule consultations
• Provide interior design services
• Communicate regarding projects
• Improve our website and user experience
• Analyze website traffic
• Send newsletters or marketing emails (only if you have opted in)
• Maintain business records
• Comply with legal obligations

3. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve website performance and understand visitor behavior. Cookies may help us:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Measure marketing performance

You may disable cookies through your browser settings; however, doing so may affect portions of the website.
4. Third-Party Services
We may use trusted third-party providers to operate our business and website, including services such as:

• Website hosting
• Website analytics (such as Google Analytics)
• Email marketing platforms
• Scheduling software
• Payment processors
• Customer relationship management (CRM) systems

These providers may receive personal information only as necessary to perform services on our behalf. We encourage you to review their individual privacy policies.
5. Sharing of Information
We do not sell your personal information. We may share information:

• With service providers who assist in operating our business
• If required by law
• To protect our legal rights
• During a business transfer, merger, or sale of assets

6. Email Communications
If you subscribe to our newsletter or marketing communications, we may occasionally send updates, design inspiration, announcements, or promotional materials. You may unsubscribe at any time using the link included in our emails.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only as long as reasonably necessary to:

• Provide our services
• Fulfill contractual obligations
• Maintain business records
• Resolve disputes
• Comply with legal requirements

9. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable exceptions
• Request information about how your personal information is collected, used, or disclosed
• Opt out of certain uses of personal information where applicable
• To exercise these rights, please contact us using the information below.

10. California Privacy Rights
If you are a California resident, you may have additional privacy rights under California law, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), if applicable to our business. California residents may request information regarding the categories of personal information collected, request deletion or correction of personal information, and exercise other rights available under applicable California law. We will not discriminate against you for exercising any privacy rights available under law.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13, we will promptly delete it.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.
14. Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Gianna Northen Interiors
Email: [email protected]